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Customer Reviews

Based on 21 reviews
86%
(18)
5%
(1)
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5%
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u
unhappy
7 weeks still haven't received them, no answers from customer service

I ordered two of these on Feb 17th. It is now April 8, over 7 weeks later. I contacted customer service multiple times (phone, email, live chat) and most of those time I've gotten no reply. Back in March, I was told there was an issue with the carrier picking up the merchandise from their shipping department, the package was mysteriously lost somewhere. The package never shipped out, the tracking number shows that it never even got close to my home address. I paid for the rugs in good faith when I placed the order. A mix up with Grund's shipping and/or their chosen carrier has nothing to do with me. A proper company would simply get duplicates of my items from their shelves, place the rugs in a package and send them out to me, while they work out their shipping issues in the background - because the issues have nothing to do with me. I paid $136 and I have no rugs, and no customer support from Grund.

S
Sue Sant

I love the color and, the plush softness, and look forward to order one more for the same bathroom!

M
MissJungleGreen
Reversible Bath Rug A Disappointment

Brought a pack of two white 24 x 42. The plush center side has lost a lot of material. On the reverse side the plush edging has threads that have come loose. I trim the plush edging and continue to use the rugs. Have followed the attached laundry instructions.

C
Carol Cavanauagh
plush

This is a very thick, heavy, plush rug. This will be tricky to wash because of its wei. ght. It's soft and cozy

C
Carolyn Weinhold
Plush!!!

We just got our two oval bathmats and Oh MY! So Plush! I've never felt a bath mat quite like this. It feels so yummy in my bare feet!

La promesse GRUND

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Certifié biologique

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Qualité supérieure

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Respectueux de la nature

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Garanti

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Our Story, Our Promise

La durabilité commence par la durabilité : c'est un engagement que nous prenons au sérieux. Dans tout ce que nous touchons, des fermes de coton aux machines à coudre, la qualité est notre priorité. En tant qu'entreprise familiale avec plus de 30 ans d'activité durable, nous promettons de laisser un environnement sain à nos descendants.

Nous pensons que ce qui est bon pour la planète est bon pour nos clients. C'est pourquoi vous ne trouverez pas de pesticides dans notre coton et tous nos produits sont conçus pour s'améliorer avec le temps. En fait, nous soutenons tout ce que nous fabriquons avec une garantie de 5 ans comme notre engagement à fabriquer à long terme.

Témoignages